I spent more than 20 years working in hospitality, including over 12 years in management, and I saw the same problem week after week. Too much time was going into administration, compliance, staff records, rosters and paperwork. The jobs that were meant to support the business were pulling attention away from actually running it.
I watched managers spend hours chasing timesheets, correcting records, sorting leave, updating staff details and stitching everything together from spreadsheets, messages and memory. That is time you never get back. I wanted a better way to keep control of the week without adding another layer of hassle.
That is when I teamed up with Wayne Comerford. Wayne brings more than 25 years of experience delivering technology, operational improvement and business transformation programmes across global organisations. Between us, we wanted to build something practical: software that solves real operational problems and holds up in day-to-day use.
We started with hospitality because that is where I knew the pain best. But it did not take long to see the same pattern elsewhere. Pharmacies, clubs, leisure venues, retail businesses and other service businesses all deal with the same pressure around staff management, compliance, communication, training and day-to-day control.
Today we are working closely with live venues, pharmacists and club operators to keep improving DistroShift around the real needs of modern workplaces. We are not building around theory. We are building around what owners, managers and teams actually need to get through the day well.
For me, that is what DistroShift is about: helping businesses spend less time buried in admin and more time backing their teams, serving customers and building something better.





